All products can be returned within 14 days from the delivery date: in their original condition and packaging (not worn, including all accessories and dust bag). Please kindly note that we only accept returns that have been sent via UPS/Chronopost, using the provided prepaid label. Please follow these steps to return your order: – Peel off the Return Label, available inside your parcel, and attach it to your box. – Complete the Return Authorization form and place it inside the box. – For non-EU customers, please print out three copies of the original invoice (available on your account). The following sentence must be written on each copy: “Retour pour non-conformité”. – All the invoices should be attached on the outside of your parcel in a transparent plastic pouch. Please note that these invoices cannot be placed inside the box, as customs should be able to collect it. – Drop-off your parcel at the chosen UPS Access Point.

We may deliver your order to your personal postal address; a signature is required to retrieve your parcel. You may also choose to pick-up your parcel at a UPS Access Point. Our carrier internationally is UPS, and Chronopost in Metropolitan France.

how do you send an order?

Where can I find my invoice?