FAQs – Gadzhaman

Women’s Clothing

	Bust	Waist	Hips	Euro size
S	81-86	58-64	86-91	32-34
M	86-94	64-71	91-99	36-38
L	94-102	71-79	99-104	38-40
XL	102-107	79-86	104-112	40-42
2XL	107-114	86-94	112-120	42-44
3XL	114-122	94-102	120-127	44-46
4XL	122-130	102-110	127-135	46-48
5XL	130-135	110-117	135-142	48-50
6XL	135-143	117-125	142-150	50-52

How do I return my order?

All products can be returned within 14 days from the delivery date: in their original condition and packaging (not worn, including all accessories and dust bag). Please kindly note that we only accept returns that have been sent via UPS/Chronopost, using the provided prepaid label. Please follow these steps to return your order: – Peel off the Return Label, available inside your parcel, and attach it to your box. – Complete the Return Authorization form and place it inside the box. – For non-EU customers, please print out three copies of the original invoice (available on your account). The following sentence must be written on each copy: “Retour pour non-conformité”. – All the invoices should be attached on the outside of your parcel in a transparent plastic pouch. Please note that these invoices cannot be placed inside the box, as customs should be able to collect it. – Drop-off your parcel at the chosen UPS Access Point.

Did you receive my returned order?

We will send you a confirmation e-mail as soon as the refund is processed. Please note that the refunded amount will be credited to your account within 10 business days, subject to your bank’s policy. We kindly invite you to keep the tracking number for your return, in order to track the returned order.

Can I exchange a product?

We do not offer any exchange service for the moment. If you would like to exchange your purchase, you may return the item for a refund and place new order.

What is your return policy?

All products may be returned within 14 days from the delivery date: in their original condition and packaging (not worn, including all accessories and dust bag). Please kindly note that we only accept returns using the provided prepaid label.

What delivery services are available?

We may deliver your order to your personal postal address; a signature is required to retrieve your parcel. You may also choose to pick-up your parcel at a UPS Access Point. Our carrier internationally is UPS, and Chronopost in Metropolitan France.

How do you send an order?

how do you send an order?

Where can I find my invoice?

Why was my payment refused?

Credit or debit card (Visa, Mastercard, American Express). By payment apps: via Paypal, Alipay, Apple pay (mobile) and Android pay (mobile). Payment is secured by the partners in charge of managing the financial transaction.

What are the payment methods available?

Credit or debit card (Visa, Mastercard, American Express). By payment apps: via Paypal, Alipay, Apple pay (mobile) and Android pay (mobile). Payment is secured by the partners in charge of managing the financial transaction.